Your guide to a safe and secure hardware wallet initialization.
Welcome to the world of self-custody. Security starts with diligence. Before you connect your new Ledger device, please internalize the following critical safety protocols related to the official startup page: Ledger.com/start.
The Official Source: Verifying Ledger.com/start
The greatest threat to your assets is usually human error or successful phishing attacks. Always assume any link is malicious until proven otherwise.
Type the URL directly: Never click on search engine results, sponsored ads, or links from unsolicited emails or social media. Always manually type Ledger.com/start into your browser's address bar.
Check the SSL Certificate: Ensure the address bar shows a lock icon, indicating a secure (HTTPS) connection. Verify the domain is spelled *exactly* right. Phishers often use clever misspellings (e.g., Ledgerr.com, Ledgear.com).
Avoid Downloads: Do not download Ledger Live software from any source other than the official site linked directly from Ledger.com/start or the official application stores (Apple App Store, Google Play).
The 24-Word Recovery Phrase (Seed)
This phrase is the master key to your crypto assets. It is generated offline, inside your device, and must *never* touch an internet-connected device or application.
CRITICAL WARNING:
Ledger will NEVER ask you for your 24-word recovery phrase. No legitimate software update, support team, validation service, or device setup procedure requires you to enter this phrase anywhere other than directly on the Ledger device itself during the initial setup or recovery process.
Write it down OFFLINE: Use the recovery sheets provided with your Ledger device. Use a pen, not a printer.
Store it SECURELY: Store the written phrase in a secure, physical location (e.g., a fireproof safe, safety deposit box). Separate the copies.
Never Digitize: Do not take a picture, save it as a note on your phone, store it in the cloud, or save it on your computer. If a device connects to the internet, it is a liability.
Ongoing Post-Setup Diligence
Maintaining security is a continuous process. Treat your hardware wallet experience with the same rigor you would treat physical cash and precious documents.
Software Updates
Only perform device and Ledger Live software updates through the official Ledger Live application. Be wary of any prompt or notification outside of this application claiming to be an official update. Always double-check security announcements on the official Ledger blog.
Phishing Tactics to Watch Out For
Be skeptical of the following common scams:
Fake support pop-ups or chat windows asking you to "validate" your wallet.
Emails claiming your funds are at risk and requiring you to "migrate" your assets via a link.
Private messages on social media offering technical support that directs you to third-party recovery sites.